Returns and Exchanges

If you need to make a return or an exchange please make a return shipment to:


The Old Farmhouse, Colney Farm, Off Park Lane,

Harefield, Middlesex, UB96HH, United Kingdom

Return Shipping Guidelines:

  • Include all original packaging and any paperwork that was included with the original shipment.
  • In the event of a return once your item is received you will be refunded.
  • In the event of exchange make sure to include information regarding the item you want to receive as a replacement.
If you require any more information or any further assistance regarding Immersion Research Europe Returns or Exchanges please contact