COVID-19 Safety Measures
First and foremost. Safety.
Our UK distribution center is semi-operational and following all WHO (World Health Organization) guidelines for cleanliness and transmission prevention of COVID-19. Our customer service team remains fully operational, and available to assist with any customer needs remotely.
Second. Repairs and an update.
In response to COVID-19, our repair facilities are shut down until further notice. Our repair team has fully turned their efforts into producing PPE for medical facilities in our local communities. The Immersion Research team is working around the clock constructing surgical gowns.
Please pardon our delay in repair timelines as our facility staff aid to this need.
Third. We are still here!
Immersionresearch.eu remains open with our full catalog of products available. We are still accepting orders and shipping orders at this time but please expect delays. If you place an order our EU team will dispatch your order as quickly as possible once they can do so. Our customer service team is standing by remotely.
Last but not least. Stay in touch.
Stay tuned to our social feeds and website for our latest news, distractive entertainment, updates, and DIY repair blog series! We will do our best to keep it light-hearted. We hope you stay active and engaged while we're going through this shared experience.
We thank you for your continued support of Immersion Research and our dealers.
The Immersion Research Family
Still, have questions? Reach out to our customer service team at your earliest convenience.