FREQUENTLY ASKED QUESTIONS

Find answers on our customer service FAQ page

PHONE (USA)

1-814-395-9191

Immersion Research customer service is available by phone Monday-Friday from 9am-5pm EST.

Text (USA)

1-814-395-9191

Immersion Research customer service is available via text Monday-Friday from 9am-5pm EST.

Live Chat

The live chat button is located at the bottom right corner of your browser window. Chat agents are available Monday-Friday from 9am to 5pm EST.

Email

Send an email to eusales@immersionresearch.com. We’ll get back to you as soon as possible.

FACEBOOK

facebook.com/immersionresearcheu

 

IR products are stocked and managed in the EU by Squarerock– a kayak gear distributor located outside of London in Harefield, Middlesex.

Inquiries about orders and gear can be sent to eusales@immersionresearch.com. This email will reach both the US main office and Squarerock, ensuring the fastest possible answer.

You can also write directly to the US office at info@immersionresearch.com Note that we’re -5 GMT.